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Pacific Adventure Works products are designed to be rugged, long lasting pieces of gear during normal use.  We proudly warranty Pacific Adventure Works branded products against defects in materials and workmanship for two years from the date of purchase.  

We will repair or replace, at our discretion, any product that is found to be defective under our warranty policy.

Product warranty is not transferable; the customer claiming warranty must be the original owner. 


Scope of Warranty, Warranty Replacement, and Repair Service:

Pacific Adventure Works’s Warranty does not cover normal wear and tear, abuse, or normal degradation of the product and battery that occurs over time.

At Pacific Adventure Works’s discretion, we will repair or replace warrantied products parts and components of the same value. Depending on availability, the replacement may vary from the product being replaced with regard to the model and/or color. Pacific Adventure Works grants a two-year warranty on a replacement product.

Should your product be out of warranty, our commitment to you is to provide a repair service for as long as reasonably possible. 

The following circumstances are excluded from this warranty:

  • Lost parts and “consumable wear parts.”
  • Cosmetic discoloration and scratches from normal wear and use.
  • Product damage from misuse.
  • If the product is tampered with or modified from its original design.
  • Inappropriate use or transport or neglectful maintenance, operation or upkeep.
  • Damage due to unsuitable cleaning agents or devices such as high-pressure cleaners.
  • Non-Pacific Adventure Works branded product, parts or components. In these cases, please see the original manufacturer’s warranty policy.


Authorization of Warranty Claims:

The warranty provisions of Pacific Adventure Works are comprehensive and final.

In particular, no party is or shall be authorized by Pacific Adventure Works to grant any guarantees or other warranty entitlements or rights over and above these warranty provisions.

Only Pacific Adventure Works can rule on warranty claims.


Limitation of Liability and Exclusion of Liability:

Pacific Adventure Works’s liability for damage resulting from defects to the Pacific Adventure Works product is limited at most to the original purchase price of the product in question.

Pacific Adventure Works shall in no circumstances accept liability for damage caused by force majeure events, fortuitous and/or unforeseeable events, or consequential damage, in other words Pacific Adventure Works is not liable for any loss, damages, or expenses including incidental or consequential damages directly or indirectly arising from the sale or use of this product.

Any liability for damage that may occur through use of the Pacific Adventure Works product by third parties shall likewise be excluded. The buyer shall solely be responsible for such damage to third parties.

The above limitation of liability and the exclusion of liability shall not apply to the extent that Pacific Adventure Works is liable on the basis of legally mandatory regulations.

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